Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, the part must be in the same condition that you received it, uninstalled and unused, and in its original packaging. You will also need your receipt or proof of purchase.
To start a return, contact us at [PARTS EMAIL ADDRESS] or call [PARTS PHONE NUMBER]. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Non-Returnable Items
Due to the nature of aged agricultural parts, the following cannot be returned:
- Electrical components of any kind
- Parts that have been installed or modified
- Parts sold as is or final sale
- Special order or sourced parts
- Any part where the listing clearly noted a specific condition or defect
If you have questions about whether a specific part is returnable before purchasing, contact us at [PARTS EMAIL ADDRESS] and we will be happy to clarify.
Incorrect Part Ordered
If you ordered the wrong part due to incorrect Year, Make, or Model selection, the buyer is responsible for return shipping costs. We recommend contacting our team before purchasing if you are unsure of fitment.
Exchanges
The fastest way to get the correct part is to return the original item and once the return is accepted place a new order. Contact us at [PARTS PHONE NUMBER] and our parts team can help identify the right part before you reorder.
Refunds
Once we receive and inspect your returned part we will notify you whether the refund has been approved. If approved you will be refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since your refund was approved contact us at [PARTS EMAIL ADDRESS].